Privacy Policy

PRIVACY STATEMENT

Your privacy is important to us & we take the responsibility of handling your personal information very seriously. Cosmetic Dermal Studio complies with the Privacy Act 1988 you can find information here www.privacy.gov.au. This policy explains how we may collect, use, disclose & otherwise handle personal & sensitive information. 

Personal information is collected directly from clients or potential future clients when they personally complete & submit a client card & consent form to become a client of Cosmetic Dermal Studio. This can be done in person or via our website portals or links. Personal contact information may also be received via an online enquiries form.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone & facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website cosmeticdermalstudio.com, from your website, from COVID forms, as required by law, from media & publications, from other publicly available sources, from cookies & third-parties.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change in the future, we will use them for new purposes only. Data collected from the time of the policy change forward will adhere to our updated practices.

USE OF PERSONAL INFORMATION

We collect personal information to be able to provide you with our products & services. The only personal information collected is what is provided voluntarily by a client or prospective client. You are not obligated to provide personal information however failure to do so may result in Cosmetic Dermal Studio being unable to provide services or products to you.

Personal Information will be used for the following primary purpose:

  • To fulfil obligations pursuant to a client’s request for, & Cosmetic Dermal Studio agreement to provide, services, products &/or any other agreement between him/her;

  • To render services to the client;

  • To obtain opinions or comments about products &/or services from members;

  • To record statistical data for marketing analysis from clients.

  • To provide information about products, services &/or special offers;

For the purposes of this Privacy Policy, sensitive information means the information a client has disclosed to us about their physical & mental health & well-being.

Sensitive information will only ever be used for providing services to clients. Such information will not be used or disclosed for any other purposes without consent, except in cases when disclosure may be required by law or is necessary to protect the rights or property of Cosmetic Dermal Studio, or to lessen a serious threat to a person’s health or safety. For the purposes of this Privacy Policy sensitive information is a subset of personal information.

Disclosure of Personal Information

We do not disclose, sell or trade any personally identifiable information to any external party. Non-identifiable information may be released to help us with marketing and other information needing to be collated. This excludes our affiliated third parties who assist us in operating & conducting our business, as well as offer third party products & services on our website. Those companies will be permitted to obtain only the information they need to deliver the service and adhere to their own Privacy Policy.

Accessing your Personal Information

You have the right to review personal &/or sensitive Information that may be recorded on Cosmetic Dermal Studio database. Information may be reviewed by submitting a written request for such access.

A request may be made to delete or amend personal &/or sensitive information, & all reasonable steps to delete the information will be made, except where it is required for legal reasons, which includes but is not limited to the proper maintenance of medical & health records. Deletion or amendment of information may result in us being unable to sell products directly &/or provide certain services including after sales services.

Contact by Cosmetic Dermal Studio

We do not send advertising information without obtaining prior consent. If an individual receives communications from us which they do not wish to receive, they may remove their name from the marketing database by contacting us via the enquiries form on the website.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate & independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site & welcome any feedback about these sites. 

Marketing

Cosmetic Dermal Studio uses the communication platform MailChimp - this service is used for delivery of email updates, promotions, clinic news & newsletters only. Your personal information (name & email address) is used for delivering these communications. Please refer to Mailchimp’s privacy policy for further information.

All personal data entered on cosmeticdermalstudio.com is kept strictly confidential with the managing director.

Please feel free to contact us if you wish to discuss the privacy policy.